SHIPPING AND DELIVERY POLICY

At AnhadCraf, we ensure your crafted selection is delivered with care and comfort to your doorstep. Our logistics partners handle shipments to make the process hassle-free for you.

Below are guidelines to help ensure smooth delivery:

Before Placing Your Order

• Verify delivery availability for your pin code on our website.
• Check product dimensions (Length x Width x Height) to ensure access through doorways, staircases, and lifts.
• Any challenges with fitting the product into your space will be considered the buyer’s responsibility.

Delivery Process

• Delivered within 15-30 working days.
• Steps to Prepare for Delivery:
  1. Ensure an authorized person is available to receive the delivery.
  2. Provide any special instructions via our Customer Care team.
  3. Delivery executives will coordinate with you using the provided contact number.
  4. Acknowledge receipt upon delivery.

Note:

• Deliveries are not made on Saturdays, Sundays, or public holidays.
• Natural calamities or unavoidable circumstances may affect delivery timelines.
• Orders may be canceled due to incorrect shipping addresses, pin code unavailability, or communal sensitivities (you will be notified if applicable).

Additional Notes

• Delivery executives are responsible only for delivering the order, not for unpacking.
• Ensure the product is inspected immediately upon delivery to address any issues promptly.

For further assistance, please contact our Customer Care team.

Order Safety

• All products are packaged securely to ensure safe delivery.
• Our promise: “We aim to deliver your order with care.”